Syncro van messages
Terms & Conditions
Last updated November 9, 2026.
These terms cover the messaging program run by Black Sky Robotics (Neil Shepherd, sole proprietor), the registered brand, at blackskyrobotics.com: text messages (SMS) and emails between the Syncro camper van and the family, friends and others who write to it.
SMS Terms
- What it is. Personal two-way conversations with the van's owner while he travels, often far from cell signal. Messages from the van begin with how they were sent, for example "[Sent by Satellite]:", and may include the van's position.
- How you join. By giving the van's owner your number and asking to hear from the van, or by texting the van's number yourself.
- How often. Message frequency varies; usually a few messages in a conversation.
- Message and data rates may apply.
- To stop. Reply STOP to any message. You will get one confirmation and nothing more.
- For help. Reply HELP, or email van@blackskyrobotics.com.
- Carriers are not liable for delayed or undelivered messages.
Delivery and emergencies
Messages to and from the van can be delayed for minutes or hours, because they may wait for a satellite or a cell signal, and some may not arrive at all. This is not an emergency service: in an emergency, call 911.
Emails from the van come from van@blackskyrobotics.com. Replies reach the van; keep them short, as they may travel by satellite. Ask, and the van will stop emailing you.
Privacy
How your number, address and messages are handled is described in the Privacy Policy. We do not sell or share your SMS opt-in data or personal information with third parties for marketing purposes.
Changes
These terms may change; the current version is always on this page, with its date.