Syncro van messages

Privacy Policy

Last updated November 9, 2026.

This policy covers the text messages (SMS) and emails sent between the Syncro camper van and the people who write to it or are written to from it. The messaging is run by Black Sky Robotics (Neil Shepherd, sole proprietor), the registered brand for this messaging program, at blackskyrobotics.com.

What we collect

Your phone number or email address, when you text or email the van or the van writes to you.
The messages themselves, and, for an email, its subject.
Whether each message was sent and delivered, as reported by the carriers.
The van's own position, when the driver chooses to add it to a message. This is the van's location, not yours.
A name the driver gives your number or address in the van, so the conversation shows who it is with.

How we use it

Only to carry messages between you and the van and to show the conversation to the van's owner. Nothing is used for advertising or marketing, and nothing is sent to you except replies and messages from the van's owner.

Who handles it

Messages pass through the services that deliver them: Twilio for text messages, Resend for email, and Blues Notehub with its cellular and satellite partners when the van is out of internet range. They are stored on blackskyrobotics.com's servers (Vercel and Neon) and on the van's own screens. These services process the messages only to deliver and store them.

We do not sell or share your SMS opt-in data or personal information with third parties for marketing purposes.

Text messaging originator opt-in data and consent will not be shared with any third parties.

How long we keep it

Messages are kept so the conversation can be read back, until the van's owner deletes them. Ask, and we will delete everything we hold about your number or address.

Your choices

Reply STOP to any text to stop receiving texts, and START to receive them again. Reply HELP for help. To have your messages deleted, or for any question about this policy, email van@blackskyrobotics.com.

Changes

If this policy changes, the new version will be posted here with its date.